Policies & Guidelines
Appointment Information
Appointments can be made either online or through the Vagaro mobile app (recommended). A valid card on file is required to book an appointment. Your card will not be charged unless in the event of a late cancellation/no-show.
Late arrivals will be accommodated as best as possible, but treatments may be shortened or adjusted to avoid impacting the next client. A 15-minute grace period is offered as a courtesy for those running late. If you arrive more than 15 minutes late, your appointment may be cancelled/rescheduled. Cancellations due to late arrivals are considered no-shows and will be charged a fee equal to 50% of the total service value.
At least 24 hours notice is required to cancel or reschedule your appointment. Late cancellations made with less than 24 hours notice and no-shows will be charged a fee equal to 50% of the total service value.
No guests or children are permitted in the treatment room. Service animals only.
Treatment Information
Client safety is always the top priority at Bloom Aesthetic Studio. Please disclose any changes prior to the appointment, including new medications, pregnancy, recent procedures, active infections, skin conditions, or any other relevant changes that may affect treatment.
Your esthetician reserves the right to modify, substitute, postpone, or decline a treatment if it is determined that the scheduled service is not appropriate or cannot be safely performed at the time of the appointment. Appointments that cannot be completed due to an undisclosed contraindication may be subject to the cancellation policy.
Results vary from person to person and cannot be guaranteed. Individual outcomes depend on many factors including skin condition, treatment response, lifestyle, home care, and adherence to pre- and post-care instructions. Multiple treatments may be recommended to achieve optimal results.
Client Information
Clients are responsible for providing complete and accurate information at all times. Clients are also responsible for following all provided pre- and post-care instructions. Failure to disclose relevant information or follow instructions may affect treatment safety, results, and eligibility for future services.
Bloom Aesthetic Studio cares about your experience! If you are unhappy or have concerns, please contact the studio as soon as possible and we can work toward finding a reasonable resolution.
All sales are final. Services, packages, memberships, gift cards, and retail products are nonrefundable and nontransferable. Retail products may be returned for store credit in the event of an adverse or allergic reaction, which must be reported within 48 hours. Additional documentation or an in-person assessment may be required to evaluate the reaction and determine eligibility. Returns must be completed within 2 weeks of the reported reaction.
Bloom Aesthetic Studio reserves the right to refuse or discontinue service when necessary, including for inappropriate or disrespectful behavior, safety concerns, policy violations, or other circumstances that may compromise the treatment environment.
Groupon offers are intended as an introduction to the service and are exclusively for new clients only. Groupons purchased by existing or returning clients will not be accepted or redeemed. Groupon vouchers must be presented and redeemed at the initial appointment. Once a Groupon has been redeemed, Bloom Aesthetic Studio will not authorize or issue full or partial refunds. Any refund, credit, or other resolution request must be submitted directly to Groupon and is subject to Groupon’s current policies and terms.